Why are my images distorted?

Fuzzy, squished or distorted images

Your images are distorted because the images sizes are set to fixed dimensions, both height and width, and if your images are not the same ratio they will appear distorted.

To remedy this situation, go to Admin > Configuration > Images. On this page is a list of the various image sizes, choose the image size you wish to edit and set one of the dimensions to 0.

Make sure you also set the following two options:

  • Calculate Image Size = true
  • Use Proportional Images on Products and Categories =1.

This will allow your images to be resized according to their own proportions.

See also How to configure and use images.



Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified September 13, 2020 by Scott C Wilson (cd1b4fd3).