EZ-Page Not Found

When I go to my EZ-Page, it says the page you were attempting to access cannot be found

If you have hard coded a link to an EZ-Page, but when you click it you get a message at the top of the screen saying

Sorry, the page you were attempting to access cannot be found.

there are a few possible root causes:

  • The specified page literally does not exist. If your URL is YOURSITE.com/index.php?main_page=page&id=310, but when you go to Admin > Tools > EZ-Pages, you don’t see EZ-Page id 301, you will get the page not found error. Update your link to refer to an existing EZ-Page.

  • The specified page does exist, but is not visible (has Page is Visible = 0 and 0 values for all Order fields). See “Setting Visibility” in Admin Interface to EZ-Pages to learn how to update these values.



Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified April 30, 2021 by Scott C Wilson (01f66d55).